USER AGREEMENT (TERMS OF SERVICE)
1. PARTIES
1.1. This User Agreement (“Agreement”) is entered into between individuals who will register or visit through the Dream Pro mobile application (“Application”) and websites, primarily www.astralisss.com (“Website”) (“User”), and Astralis Ticaret Limited Şirketi (“Dream Pro”), whose headquarters is located at Dağbelen Mah., Bodrum Cad. No:166, Bodrum, Muğla.
1.2. In this Agreement, Dream Pro and the User shall be referred to individually as a “Party” and collectively as the “Parties.”
2. DEFINITIONS
2.1. Consultant: Experienced and trained individuals who provide consultancy services through the Application or Website.
2.2. Dream Pro: Refers to Astralis Ticaret Limited Şirketi.
2.3. Crystal: Digital assets used for in-app purchases.
2.4. User: An individual or individuals who pay for and benefit from consultancy services provided through the Application or Website.
2.5. Policy: Refers to the Community Guidelines and User Content Sharing Policy.
2.6. Application: Refers to the Dream Pro mobile application.
2.7. Website: Refers to www.astralisss.com and other associated websites.
3. SCOPE AND PURPOSE OF THE AGREEMENT
3.1. This Agreement sets forth the terms and conditions regarding the User’s purchase and use of services provided through the Application or Website, as well as the rules and rights the User must comply with while using these services.
3.2. By accessing the Application or Website, creating or using a User Account, the User declares that they have read and understood this Agreement in its entirety and accept its terms and conditions.
4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. The User must approve this Agreement and provide the requested information accurately, completely, and up-to-date in order to benefit from the services offered through the Application or Website. The User is solely responsible for any damages resulting from providing incorrect or outdated information while filling out the User Agreement.
4.2. The User is responsible for the security of their account and cannot share it with third parties. The User is solely responsible for any damages arising from sharing account information with third parties.
4.3. Dream Pro reserves the right to suspend or terminate the User’s account in case of suspicious or illegal activity.
4.4. The Application or Website does not provide psychological diagnoses, medical treatments, or fortune-telling services with absolute accuracy. The analyses provided are intended to enhance the User’s personal awareness and do not constitute scientific diagnoses. The User acknowledges this and agrees to use the Application accordingly.
4.5. The User is solely responsible for any decisions made based on the information provided by the Application. For the avoidance of doubt, Dream Pro is not liable for any decisions made by the User.
4.6. The User acknowledges that Dream Pro is not responsible for any damages resulting from unauthorized access to their shared data by third parties while consulting with a Consultant.
4.7. The User accepts that they are solely responsible for any damages arising from providing false information about their personal details while receiving consultancy services. Dream Pro holds no responsibility in such cases and reserves the right to take any legal action. The User also agrees to compensate Dream Pro for any direct or indirect damages incurred due to this.
4.8. The User agrees and declares that they will not share any information, text, images, or content containing threats, blackmail, insults, slander, or any content that is illegal or immoral through the Platform. The User is fully responsible for any legal and criminal consequences of such actions, and Dream Pro bears no liability for any damages suffered by third parties due to such violations.
4.9. The User acknowledges that the Consultant is solely responsible for providing information regarding consultancy services under an online consultation appointment, and Dream Pro has no responsibility in this regard.
4.10. The User acknowledges that Dream Pro has the right to temporarily suspend services at certain intervals due to technical maintenance and requirements on the Application or Website.
4.11. The User is responsible for ensuring the adequacy of their hardware, internet connection, and other necessary resources to access the Application or Website. If the User is unable to access or use the services due to such reasons, Dream Pro holds no responsibility.
4.12. Dream Pro does not accept any responsibility for any User information that may be obtained by third parties due to cyberattacks on its database.
5. USE AND OPERATION OF THE APPLICATION
5.1. Dream Pro provides Users with dream analysis, subconscious awareness, and personal development-focused guidance services through the Application or Website.
5.2. The analyses within the Application or Website are processed by artificial intelligence systems and presented to the User.
5.3. Artificial intelligence operates to provide guidance, enhance the User’s insight, and support personal awareness based on the information provided by the User.
5.4. Artificial intelligence support is an integral part of the Application’s core functionality.
5.5. The User has given the necessary consent to use artificial intelligence-supported services under the Explicit Consent Statement.
5.6. If the User wishes to disable artificial intelligence-supported analyses, they will not be able to use the Application or benefit from the services on the Application and Website.
6. IN-APP DIGITAL ASSETS (CRYSTALS) AND USAGE CONDITIONS
6.1. Crystals can be purchased within the Application by the User or earned through specific activities.
6.2. Crystals can only be used for designated services within the Application and cannot be converted into cash.
6.3. The User cannot transfer or sell crystals to another user.
6.4. Even if the User closes their account, crystals will remain stored in the system and will be available when the User logs in again.
6.5. Services purchased with crystals are non-refundable.
7. INDIVIDUAL CONSULTATION AND CONSULTANT SUPPORT
7.1. The User can benefit from individual consultancy services and consultant support within the Application.
7.2. Consultants can analyze the User’s dream content and provide guidance and in-depth studies on subconscious processes.
7.3. Under consultant support, specialized studies on the User’s dreams can be conducted to provide guidance that supports their personal development.
7.4. The information provided through consultant support aims to assist the User’s personal awareness processes and does not constitute a scientific diagnosis or therapy.
7.5. By purchasing individual consultancy services, the User has given consent under the Explicit Consent Statement for their data to be shared with relevant consultants.
8. PRIVACY AND PROTECTION OF PERSONAL DATA
8.1. Dream Pro is committed to processing, securing, and protecting the User’s personal data in accordance with all applicable legislation, including the Personal Data Protection Law No. 6698 (“KVKK”). Dream Pro agrees to take and maintain appropriate technical and administrative measures to ensure data security throughout the contract period.
8.2. In this context, Dream Pro collects, uses, transfers, and processes the personal data provided by the User in accordance with the Personal Data Processing Disclosure Statement and Cookie Policy available on the Platform. The User understands that they can review the Privacy Policy on the Application and Website at any time to learn more about the terms regarding personal data usage and their rights.
8.3. While using the Application, the User agrees to comply with the Agreement’s provisions, all existing and future applicable terms of use, and relevant legal regulations, including KVKK. The User is solely responsible for any damages resulting from violations of this clause.
8.4. Dream Pro commits to deleting, destroying, and/or anonymizing personal data upon termination of the Agreement and/or when the purpose of data usage ceases, except where legal obligations require otherwise. If personal data is transferred to third parties, Dream Pro ensures that third parties also comply with these obligations.
8.5. The User is solely responsible for the accuracy of the information provided during membership registration and for safeguarding their account credentials. The User agrees not to share their membership information with anyone.
8.6. Dream Pro does not share the User’s personal information with other users or unauthorized third parties.
8.7. The User is fully responsible for securing and storing their system access credentials (such as username, password, etc.) and ensuring they are not accessed by third parties. Dream Pro holds no responsibility for damages that may arise due to negligence or misuse of login credentials.
9. ACCOUNT DELETION AND DATA ERASURE POLICY
9.1. The User can delete their account and stop using the Application at any time.
9.2. When an account is deleted, all personal data of the User is permanently erased and cannot be recovered.
9.3. Once the account deletion process is completed, all content associated with the User in the Application is also removed from the system.
9.4. Dream Pro does not retain any data after the account closure process is completed.
10. DISCLAIMER OF LIABILITY AND RISK NOTICE
10.1. The Application does not provide scientific diagnoses and does not replace professional medical, psychological, or legal consultation. The Application is not intended for fortune-telling or determining the absolute future, does not claim scientific accuracy, and does not provide definitive predictions.
10.2. All information provided within the Application is intended to enhance the User’s personal awareness and offers guidance focused on intuition and self-exploration. The Application serves as a tool to support personal awareness and help Users explore their inner journey.
10.3. The content provided in the Application is aimed at raising individual and collective awareness and does not promise definitive results. This content may include:
• Dream analyses and subconscious awareness studies
• Probability-based scenarios and intuitive insights about the future
• Individual and societal awareness studies
• Intuitive evaluations of energy and consciousness states
10.4. The Application does not provide definitive guidance regarding the User’s life, does not aim to influence decisions, and does not make any absolute future predictions.
10.5. Future scenarios and insights offered in the Application are designed to help Users develop their own intuition. The User acknowledges that the content provided by the Application is only for guidance based on probabilities.
10.6. The content within the Application is designed to enhance the User’s insight and does not have scientific or academic accuracy.
10.7. The User utilizes the content in the Application to increase their own awareness and makes decisions entirely of their own free will. Dream Pro is not responsible for the decisions made by the User or their consequences.
11. COLLECTIVE AND SOCIETAL SUBCONSCIOUS STUDIES
11.1. The Application may provide content aimed at creating individual and societal awareness.
11.2. Societal subconscious studies consist of intuitive and guidance-based analyses on collective energy dynamics.
11.3. These studies do not contain any religious, political, or ideological influence and aim to provide a completely neutral awareness process.
11.4. The User acknowledges that societal predictions and collective awareness content are for guidance purposes only and should be subject to individual evaluation.
11.5. The Application provides intuitive and awareness-based guidance to contribute to the User’s societal awareness processes.
2. APPLICATION CONTENT AND USER RESPONSIBILITY
12.1. The User acknowledges that they are entirely responsible for the decisions they make while utilizing the content in the Application.
12.2. Dream Pro cannot be held responsible for any consequences arising from actions taken based on the content of the Application.
12.3. The Application is developed not to influence the User’s individual or societal decisions but to create awareness and provide guidance.
12.4. The Application does not assume any responsibility for the User’s personal, financial, or health-related decisions.
13. COMMUNITY RULES AND USER CONTENT SHARING POLICY
13.1. This Community Rules and User Content Sharing Policy (“Policy”) regulates the rights, obligations, and interaction rules regarding content sharing within the services provided by Dream Pro.
13.2. The Application is focused on personal development and awareness. Therefore, Users’ posts must be ethical, respectful, and compliant with community rules.
13.3. Users may share the following types of content within the Application:
• Dream records and analyses
• Subconscious and awareness studies
• Application experiences and insights
• Comments on their personal development journey
• Insights obtained from AI-supported analyses
13.4. Users are prohibited from sharing the following types of content:
• Profanity, insults, hate speech, or discriminatory statements
• Private information (name, address, phone number, ID details, etc.) of themselves or others
• Content involving violence, threats, harassment, or disturbing behavior
• Commercial, advertising, or promotional content
• Misleading information intended to manipulate the Application’s algorithms
13.5. Shared content is data voluntarily made visible by the User within the Application.
13.6. Dream Pro reserves the right to remove, edit, or restrict the User’s ability to share content if the content violates the above rules.
13.7. Users may share insights obtained from AI-supported analyses and may also share content with experts for individual consultations.
13.8. Users receiving consultant support may submit private content related to their dreams or subconscious work to consultants.
13.9. Consultants may provide personalized analyses and guidance based on the dream content shared by the User.
13.10. Users receiving consultant support have additional protection and privacy rights regarding the confidentiality of their shared content.
13.11. Users acknowledge that the data they share with consultants as part of individual consultation services is confidential but that they are also responsible for ensuring it is not shared with third parties.
13.12. Dream Pro does not share the content of individual consultations between Users and consultants with any third parties.
13.13. When sharing content related to the Application on social media or third-party platforms, Users agree to comply with the following rules:
• Users may freely share their self-produced content and analyses.
• Users may reference AI-supported analyses provided by the Application.
• Users may not share other Users’ content or analyses without permission.
• Users may post anonymous content in compliance with privacy policies, ensuring that identity information is not disclosed.
13.14. Users may not share manipulative, misleading, or false content that could harm the Application’s brand reputation.
13.15. Dream Pro does not have direct control over the content shared by Users on social media or third-party platforms. However, if any violation of community rules is detected, Dream Pro reserves the right to exercise the rights outlined in Article 15 or initiate legal proceedings.
14. CONTENT OWNERSHIP AND COPYRIGHT
14.1. The User retains ownership of the content they share within the Application. However, shared content may be used within the Application, with the User’s explicit permission, to improve algorithms and enhance community interactions.
14.2. Dream Pro may not use the User’s content for commercial purposes or sell it to third parties without the User’s permission.
14.3. The User holds intellectual property rights over the content they create and may contact Dream Pro if unauthorized use by third parties occurs.
15. VIOLATIONS AND SANCTIONS
15.1. If the User violates the Agreement or community rules, Dream Pro may impose the following sanctions:
• Removal or modification of the content
• Temporary or permanent restriction of content-sharing privileges
• Suspension or permanent termination of the User’s account
• Notification to relevant legal authorities, if necessary
15.2. If a User encounters a violation of the above rules, they may contact Dream Pro via [Support Contact Information].
16. MISCELLANEOUS PROVISIONS
16.1. This Agreement takes effect upon the User’s registration in the Application. Except for the provisions on Privacy and Personal Data Protection, the Agreement may be terminated prospectively if the User deletes their account.
16.2. All audio, visual, and written materials on the Application and Website, unless otherwise stated, belong to Dream Pro. Unauthorized use constitutes illegal activity and may lead to legal action by Dream Pro.
16.3. If Dream Pro determines that the User has violated any provision of this Agreement or has reasonable suspicion of such violation, it reserves the right to exercise the rights outlined in Article 15, including legal action.
16.4. Dream Pro may unilaterally terminate this Agreement at any time without compensation.
16.5. Dream Pro may modify or update this Agreement, add or remove services, or apply new terms and conditions without prior notice to the User.
16.6. If the Application is closed or its services discontinued, the User will be informed in accordance with the refund policy.
16.7. If force majeure events such as natural disasters, cyber-attacks, legal restrictions, wars, riots, or other unforeseeable circumstances beyond Dream Pro’s control prevent or delay Dream Pro from fulfilling its obligations, Dream Pro will not be held responsible for the resulting delays or failures, and such situations will not be considered a violation of this Agreement.
16.8. The User acknowledges that Dream Pro is authorized to send informational emails and SMS messages to the registered email addresses and phone numbers of Users under this Agreement. If the User does not wish to receive such notifications, they can terminate their membership.
16.9. This Agreement is exclusively governed by the laws of the Republic of Turkey. The User may seek recourse through the Consumer Court or Consumer Arbitration Committee for disputes.
16.10. The User may not transfer or assign their rights or obligations under this Agreement without Dream Pro’s prior written approval. However, Dream Pro may transfer its rights and/or obligations under this Agreement to a third party without the User’s consent.
17. USER CONSENT
17.1. All consents have been obtained within the scope of the Explicit Consent Statement. By continuing to use the Application, the User acknowledges and agrees to the following:
✅ I have read and accept the User Agreement.
✅ I have read and accept the Privacy Policy & Disclosure Statement.
✅ I have read and accept the Explicit Consent Statement.
✅ I understand that the content in the Application is for guidance and awareness purposes only.
✅ I acknowledge that the Application does not provide definitive future predictions but only presents probabilities.
✅ I am aware that societal subconscious studies and collective awareness content are not meant to direct me.
✅ I accept full responsibility for my decisions and agree not to hold the Company accountable.
✅ I have read and accept the Community Rules and User Content Sharing Policy.
✅ I agree to share my content with consultants when benefiting from individual consultancy services.
✅ I accept that the content I share may be used for in-app community interactions.
✅ I confirm that I will adhere to community rules when sharing content related to the Application on social media.
This User Agreement, consisting of seventeen (17) main articles, enters into force upon the User’s electronic confirmation after carefully reading and fully understanding each provision.