Disclosure Statement & Privacy Policy
This Disclosure Statement & Privacy Policy has been prepared by Astralis Tic. Ltd. Şti. (“Dream Pro”) to inform you about the processing, storage, and transfer of your personal data in accordance with Law No. 6698 on the Protection of Personal Data (“KVKK”) and relevant legislation during the provision of our services. In this context, this Disclosure Statement & Privacy Policy is presented to all third parties using our Dream Pro mobile application (“Application”) and our websites, primarily www.astralisss.com (“Website”), in compliance with Article 10 of KVKK and the Communiqué on the Principles and Procedures for Fulfilling the Obligation of Disclosure.
We would like to inform you that we may need to make changes to this Disclosure Statement & Privacy Policy in light of possible amendments in the legislation, judicial developments, or when our services and products diversify and gain new features.
For any questions, suggestions, criticisms, or opinions regarding this Disclosure Statement & Privacy Policy, you may contact us via email or through the other communication channels listed at the bottom of this document.
What is Personal Data? What Does Processing Personal Data Mean?
In KVKK, personal data is defined as “any information relating to an identified or identifiable natural person”, and processing is defined as “any operation performed on data, whether fully or partially automated or through non-automated means, provided that it is part of a data recording system, including collection, recording, storage, preservation, modification, reorganization, disclosure, transfer, acquisition, making available, classification, or restriction of use”.
What is the Legal Basis for Processing Your Personal Data?
Articles 5 and 6 of KVKK specify the conditions for processing personal data. In this context, we primarily process your personal data without explicit consent based on Article 5/2(c) of the Law, which states that “processing of personal data belonging to the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract”.
For specific cases that do not fall within this exception, we process your personal data based on your explicit consent or another condition specified in the Law.
All your personal data, except for those necessary for the establishment or performance of the contract between us or for our legitimate interests, will only be processed based on your explicit consent if no other legal data processing condition is met.
We would like to emphasize that you have the right not to give explicit consent for processing personal data other than those required for contract formation or performance. Furthermore, providing this explicit consent is not a prerequisite for contract formation or product purchases. You may exercise all your rights under Article 11 of KVKK by sending a request to info@astralisss.com at any time. You also have the right to withdraw your explicit consent and request the deletion of your personal data at any time.
How Do We Collect Your Personal Data?
To provide you with our services, we require certain personal data. Some of this data is provided directly by you, such as:
• Information entered during membership registration,
• Answers given to surveys or questions,
• Information provided when requesting support related to the service.
Some data is obtained from third parties, such as:
• Social network services used for account registration or login,
• Automatic collection methods, such as:
• Device model and operating system information,
• Areas accessed within the Application or Website.
In this context, your personal data may be collected through the following methods:
• Electronic forms you fill out,
• Social networks used for membership or login,
• Any forms filled out via the Application or Website,
• Forms used to contact us or share feedback on third-party websites,
• Cookies (see Cookie Policy),
• Your usage of the Application and Website,
• Contracts, emails, requests, and letters sent to us,
• Third parties processing data on behalf of Dream Pro,
• Customer satisfaction channels,
• Social media platforms,
• Membership agreements, other contracts, applications, forms, and offers.
Additionally, Apple and Google may request access to your data via the Application or Website. If you grant access, this will be considered explicit consent for us to process this data. This data will be collected in accordance with Apple or Google’s privacy policies.
Providing explicit consent for this data is not a prerequisite for using our products and services. However, if consent is not provided, access to certain features may be technically restricted, or full efficiency from our products and services may not be achieved. We also do not use this data for marketing or advertising purposes.
Who Do We Share Your Personal Data With?
We share personal data only when necessary and within the scope of KVKK Articles 5 and 6, ensuring that it is limited to the following:
• Service providers within Turkey,
• Affiliates or business partners,
• Legally authorized public institutions and private entities,
• Third parties abroad within the limits of explicit consent.
What Principles Do We Follow When Processing Your Personal Data?
In accordance with Article 4 of KVKK, we process your personal data:
• Lawfully, fairly, and transparently,
• With the most up-to-date information provided by you,
• For specified, clear, transparent, and lawful purposes,
• Limited and proportionate to the purposes of processing,
• For as long as necessary for the purposes specified in the legislation or processing.
How Long Do We Retain Your Personal Data?
User data is retained only for the duration required for processing purposes and is deleted within the period specified by legal obligations.
• Identity and contact information: Retained as long as the user account is active.
• Dream content and analysis data: Retained until the user requests deletion or the account is closed.
• Payment information: Retained for at least five (5) years as required by legal regulations.
• Technical and analytical data: Retained for a maximum of two (2) years or deleted upon user request.
• Crystal usage data: Retained as long as the user account is active.
If the user deletes their account, all data is permanently deleted and cannot be recovered. No data is retained after the account deletion process is completed.
How Do We Ensure the Security of Your Personal Data?
To protect your personal data, we:
• Follow the latest technological developments,
• Implement all available technical and administrative measures,
• Continuously evaluate and adopt new security measures.
Dream Pro does not use your personal data, including communications with consultants, for marketing, advertising, or promotional purposes. Data is not processed or shared beyond the conditions specified in KVKK Articles 5, 6, 8, and 9.
What Are Your Rights Regarding Your Personal Data?
Under Article 11 of KVKK, you have the right to:
• Learn whether your personal data is being processed,
• Request information about processed personal data,
• Learn the purpose of processing and whether it is being used appropriately,
• Learn the third parties to whom personal data is transferred,
• Request correction of inaccurate or incomplete personal data,
• Request deletion or destruction of personal data under the relevant legislation,
• Request notification of corrections or deletions to third parties to whom the data was transferred,
• Object to unfavorable outcomes resulting from automated data processing,
• Demand compensation for damages caused by unlawful data processing.
You may submit your requests to info@astralisss.com or the following address:
Astralis Ticaret Limited Şirketi
Dağbelen Mah. Bodrum Cad. No:166, Bodrum, Muğla, Turkey
Requests will be evaluated within 30 days, and if processing incurs additional costs, a fee may be charged in accordance with the Personal Data Protection Board’s regulations.